Emily
- Actividad total 529
- Última actividad
- Miembro desde
- Siguiendo 0 usuarios
- Lo siguen 2 usuarios
- Votos 55
- Suscripciones 256
Comentarios
Actividad reciente de Emily-
Hola! Gracias por contactarte con nosotros! Y perdón por este inconveniente! Implementamos unas actualizaciones a nuestra plataforma el otro día y eso afectó a las descargas por un tiempo corto....
-
Hi there! Sorry about this issue! This permissions restriction was an error that was a result of a series of improvements that we're implementing at the moment. Our mistake! I've just received wo...
-
Hi there! So sorry about this issue! We're working on fixing the download issue right now. We had to reset the encoders, which should be working on processing the downloads that you had requested...
-
Hi there! Thanks for the message! You can read more about uploading audio files here: https://help.wideo.co/hc/en-us/articles/208881086-Uploading-a-sound-file- Feel free to get in touch with me at ...
-
Hi there! Thanks for getting in touch! For the moment Chinese fonts are not available in our editor. As a workaround you could always insert a JPG or PNG file that contains the text you want to...
-
Hi there! Sorry for the delayed response! Yes! You can upload 2 audio files to any of your wideos so that you can have a voiceover and music playing in the background. You can read more about this ...
-
Comentario oficial Hi Lindsay! Thanks for getting in touch about this. This is a bug, and I apologize for the inconvenience. There are a few people with this same issue, and I have spoken to the developers about it,...
-
Hi there! Thanks for getting in touch! For the moment our editor is only compatible with the following formats: PNG, JPG, and animated GIFs. Integrating video is something we have in mind, but it...
-
Hi there! Thanks for getting in touch! The developers are working on adding more language capabilities to our editor, but Arabic fonts are currently not available. In the meantime, you could uploa...
-
Hi Kevin! Thanks for the message! And I'm sorry to hear about the wideo that you deleted on accident. Unfortunately we're unable to recover wideos that have been deleted. In the future remember tha...