Not letting me edit my text and freezing

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christina.bellaro

• 22 de abril de 2020 17:03

I am having a lot of trouble not being able to edit my text in the videos I've created. It also keeps freezing and saying "unable to save at this time". Can I get help for this please?

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  AGUSTAIN

  • 22 de abril de 2020 17:05

  Hi Christina, thank you for writing to us and sorry for the inconvenience.

  We are aware of this issue and we are working right now to solve it as soon as possible. 

  We will post here a message as soon as it's fixed.

  Sorry again, and thank you for contacting us.

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  AGUSTAIN

  • 22 de abril de 2020 17:24

  Christina, it's already working. Please refresh, retry and let me know if everything is ok.

  Have a nice day, I hope we didn't cause you too much trouble. 

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