Emily
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Recent activity by Emily-
Hi Kevin! Thanks for the message! And I'm sorry to hear about the wideo that you deleted on accident. Unfortunately we're unable to recover wideos that have been deleted. In the future remember tha...
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Hi there! Thanks for the message! We had a small issue with the encoders over the weekend that affected the wait time for downloads. The issue has since been fixed, meaning everything should be b...
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Hola! Gracias por tu mensaje! Puedes guardar tu wideo haciendo click en el icono del disco arriba de todo en el editor. O puedes usar el atajo shift + s para guardar. Espero que eso ayude! Sa...
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Hi, you’re right! Thank you very much for noticing that! For the moment you can only upload two tracks that play for the duration of your wideo. However we are working on a implementing a change t...
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Hi there! Sorry about the issue with this! I made a change to your account in our system, so you should be able to make the payment now. Could you please try again? Thanks and sorry for the inco...
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Hi, go to objects (left bar), select Shapes Style, and insert a shape. Those are full editable in color and stroke. Here I've added an article about thishttps://help.wideo.co/hc/en-us/articles/2118...
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Maiteh, thanks for posting that here. Our co-founder actually filmed it directly in response to this question, so please let us know whenever you need something and we will answer it!
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Hi Keith, To delete one of the "nodes" -- which I am understanding here as one of the animation keyframes, which look like little pins in the timeline -- simply click on the keyframe and press del...
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Official comment Hi Agus, thanks for getting in touch! There's currently no way to change the speed of a scene directly, but here's what you can do: To make your scene longer, find the scene length indicator in th...
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Official comment Hi there! For now, we only have a set number of fonts available in the editor. We are able to offer custom fonts for Enterprise clients, however, so if you are interested in negotiating an Enterpri...