Uploading audio file - file cannot be read

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lindsayjskinner

• January 24, 2017 08:31

Does anyone have any idea why my audio file cannot be read and so won't upload? It's an MP3 and not over the size limit. I've tried over and over but it doesn't work. Any help would be greatly appreciated!

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• Official comment

  

  Emily

  • January 24, 2017 16:56

  Hi Lindsay!

  Thanks for getting in touch about this. This is a bug, and I apologize for the inconvenience. There are a few people with this same issue, and I have spoken to the developers about it, so I will let you know via your Zendesk ticket as soon as this is fixed! If you have any other questions, please let me know! :)

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