Audio music on loop but stops at 1:07 on 1:32 length video

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dbanks

• February 24, 2020 21:41

I have loop and fade enabled, but my music (video game default music available on wideo), but the music stops at 1:07 and picks back up at 1:13 until the end of the video at 1:32. Why does it stop and then restart 6 seconds later and how to fix?

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  AGUSTAIN

  • February 26, 2020 13:01

  Hi, this could happen because the music end time might be shorter than the wideo length.

  When you add new scenes and duration to a wideo and use the loop feature, you need to manually adjust the end time to fit the wideo length (if you want the audio to sound until the end of the wideo)

  Please, see the attached image. If you need more help, send us the wideo URL to our support team to check it in more detail.

  I hope this helps!

  

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  dbanks

  • February 26, 2020 23:44

  I checked the audio settings and show the full vide length appears, but my video background music still cuts out at 1:07 and picks up again at 1:13….please let me know how to fix this?

  I can’t buy the full version if there are unfixable flaws like this.

  My video is here….

  https://wideo.co/view/27866371582323337784?utm_source=CopyPaste&utm_medium=share&utm_campaign=sharebox&html5=true

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  AGUSTAIN

  • February 27, 2020 15:45

  Hi, I've just realized the problem is in the original audio. It seems the fade-out at the end of this soundtrack is too smooth and takes a few seconds of fading out or silence until it starts again.

  We will fix it in our platform, meanwhile, I've manually taken away a few seconds at the end of the original soundtrack and replaced it in your wideo.

  Please, let me know if it sounds good to you know. Otherwise, would you choose a different music track to avoid that little silence gap?

  Let me know if this is helpful, have a nice day.

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  dbanks

  • February 27, 2020 15:49

  Thank you. Can you also fix the iOS version of the video at...

  https://wideo.co/view/27866371582646820930?utm_source=CopyPaste&utm_medium=share&utm_campaign=sharebox&html5=true

   

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  AGUSTAIN

  • February 27, 2020 15:56

  Hi! I will write to you in private to give you better support attention.

  Thanks.

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