• Telma.s.jdi

    I wanted to download my video but it stopped at 2% and it won't continue. Does anyone know how to solve this problem? perfil

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  • Robbie

    Hi there!

    Thanks for the message!

    We had a small issue with the encoders over the weekend that affected the wait time for downloads. The issue has since been fixed, meaning everything should be back to normal soon!

    Please write me at if you have not yet received your download and would like me to check on its progress.

    Thanks and apologies for the inconvenience!

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