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  • Robbie

    Hi there!

    Thanks for the message!

    I just confirmed that your account is active, meaning you should have access to your wideos.

    Sometimes the browser you're using can affect our platform's display. Could you please try to access our platform from a private/incognito window or a different browser? Wideo stores a lot of information via cookies, and this sometimes helps reset it.

    Feel free to write me at smile@wideo.co if I can help out with anything else!

    Have a great day!

    All my best,
    Robbie

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