Plan Cancellation

You can cancel your plan at any time from the bottom of the billing page in your profile settings. You will retain access to paid features until the end of the payment period, at which point the plan will not renew.

After letting your subscription expire (whether it's a paid plan or our 7 day trial) you will be unable to access our platform to edit or download your wideos. To regain access to your wideos you can activate your account at any time by purchasing a paid subscription.

Please feel free to get in touch at smile@wideo.co for additional assistance.

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Comments

  • Avatar
    lama.graphic

    how can i cancel renewal??

  • Avatar
    acout082

    I've been desperately trying to cancel my renewal. The link you mentioned is not there. It is the second time it happens. Very frustrating. I just can't cancel my package, and you keep charging it.